Our process begins with an initial one-hour conversation, where we get to know the client, their organization, and what they hope to achieve by working with us. This step allows us to understand the client’s goals and tailor our approach to meet their specific needs. If the client decides to engage our services, we provide an assignment to gather relevant documentation and identify key interview participants who will help inform the assessment.
Once the necessary information is collected, our team reviews the documentation and conducts interviews, all entirely remotely. Conducting this work remotely helps us keep costs down and speeds up the turnaround time, allowing us to deliver results efficiently without compromising quality. After reviewing the materials and conducting interviews, we analyze the findings in detail and perform additional research to identify practical solutions and recommendations tailored to the organization.
Based on this analysis, we create a comprehensive report that outlines specific recommendations for improvement and compliance. We then present the report during an online meeting, walking the client through our findings and proposed actions. Finally, we address any questions the client may have and provide follow-up support as needed to ensure recommendations are understood and successfully implemented. This structured approach ensures clarity, efficiency, and actionable outcomes for every client engagement.